Can I pick up my order in person?
We do not have a retail store front at this time. If you live in Austin and you have a pet in urgent need of hemp oil, like for a hospice case, you may call Dr Daniel at 512-413-2349 to make arrangements for pick up. Please understand this service is not available on weekends or holidays. Most orders are filled w/in 24 business hours and shipped USPS Priority Mail. If you live in Austin, most customers receive their order the next day.
What are your office hours ?
Monday - Friday, 10am - 4pm, CST
Is this Marijuana?
No, this is not marijuana. This is industrial hemp. Marijuana is not legal in many states in the US, including Texas.
What is the difference between medical marijuana, hemp and cannabis? And is this medical marijuana?
Marijuana and hemp both contain cannabinoids, but the term marijuana usually refers to the flower or bud of the marijuana (high THC) plant and is legal in about 32 states in the US. Texas in not one of them.
Marijuana has a much higher THC content than hemp. THC is the compound that causes psycho-activity or makes you "high" or "stoned".
Hemp has very little THC and will not cause your pet to be "high".
Industrial Hemp is legal in the US and in all 50 states, including Texas.
The term cannabis can refer to any compound, be it marijuana or hemp, that contains cannabinoids like CBD/Cannabidiol.
Is this product Legal?
Yes, this product is legal in the United States, including Texas.
My pet has an unusual/rare medical condition. Will hemp help?
To make sure Hemp is a good choice, please call Dr Daniel at 512-413-2349 to discuss the use of hemp for unusual and/or rare medical conditions before you place an order.
Do you ship to all 50 states?
How long does it take to receive my order?
Please allow 24 business hours to process your order. We use USPS Priority Mail for the fastest shipping. You will be emailed tracking information after your order has processed so that you know which day to expect your order.
Can I return the product?
You have 14 days after receiving your order to return unopened, unused product for a full refund. Buyer pays return shipping. If you would like to return your order, please contact us for return address information.
What if I have questions about product dosing after receiving my order?
Call Dr. Daniel at 512-413-2349 to discuss ANY questions you have.
Can I speak to a veterinarian before deciding if I should order this for my pet?
Absolutely! We highly encourage any customers with questions to call Dr. Daniel at 512-413-2349 before placing an order.